Parking Services Officer
- Full Time
Job purpose and role:
To provide a professional and efficient parking service that complies with all statutory guidance, legislation, best practice and council policies relevant to the post.
Principal duties and responsibilities:
1.To assist in the traffic management across the City of Wolverhampton by liaising with Senior Parking Service Officers, Parking Services Management, contractors, internal or external agencies to ensure the accurate, fair and consistent processing of all Parking Service functions
2.To work as an effective member of the Parking Services team to ensure that common issues are addressed coherently and effectively, contributing to the service plan
3.To support Senior Parking Services Officers to ensure the continuity of service provision and timely progression of legal processes.
4. To keep abreast of and be fully conversant with the legal process, current parking legislation, Traffic Regulation Orders and transportation guidance documentation.
5.To process, evaluate and respond to informal challenges in accordance with legislation by reviewing all submitted evidence.
6.To ensure all payments and income are processed accurately and in a timely manner.
7. To respond to enquiries and produce parking dispensations and permits in accordance with documented processes.
8.To provide assistance, advice and support for all aspects of Parking Services functions to businesses, members of the public, colleagues, agencies and contractors.
9.To ensure that all work undertaken complies with the service procedure manual and is in accordance with the councils customer care, equal opportunities, health and safety policies, standing orders and financial regulations and any other relevant policies of the organisation.
YOO Recruit is acting as an Employment Business in relation to this vacancy.
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