Debt Recovery Officer
- Full Time
The purpose of this role is to maximise income to the business across all debt types
Collect the right amount from the right person at the right time
Principal duties and responsibilities:
·Maintain accurate and up to date records of debt actions taken from service
groups, the individual, organisations or third-party collection and enforcement
·To provide advice and guidance to customer enquiries either face to face, by
telephone or in writing.
·To gather evidence of financial and personal circumstances to make
decisions about recovery and enforcement action in accordance with the
Collection and Debt Strategy and legislation.
To agree on repayment of outstanding debt in accordance with the Collection
and Debt Strategy.
·Monitor arrangements and act appropriately if the debt recovery action has
·To liaise with organisations and advocates representing customers with debt
·To undertake ad hoc assignments as necessary in support of the wider
functions and responsibilities of the Service
YOO Recruit is acting as an Employment Business in relation to this vacancy.