Customer Service Administrator - PT Flexi hours

Office Angels
England, Leicestershire, Leicester
Up to £17750 per annum + flexi hours - PT - parking
Closing date
22 Dec 2021

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Office & secretarial, Administration
Contract Type
Part Time
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Job Details

We are currently seeking a Customer Experience Administrator to join a fun and vibrant Customer Experience Team based in Whetstone and you will be part of an existing team and our client can offer you a change in career should you like to move into an office role

This role is a PART TIME role working 22.5 hours per week and you can choose your hours to suit between the hours of 9am - 5pm Monday - Friday

As the Customer Service Administrator the client offers its customers various methods of contact which include phones, emails, live chat and of course they can write into us via post.

As a Customer Service Administrator you will play an integral part of our business by providing excellent levels of service to potential and existing customers at all times.

As the Customer Service Administrator your duties are listed below

  • Handle all customer contacts quickly, efficiently to a high standard within agreed KPI's
  • Acknowledge and respond to general queries via telephone, email, live chat and post with a friendly and "can do" approach
  • Assist customers with any issues relating to the Dune experience. This could include, Dune website, Dune retail stores or Dune concessions
  • Follow GDPR guidelines (Data Protection) to every customer contact
  • Take ownership of every opportunity to upsell other products offered by Dune London in a positive "Sales Through Service" attitude

Once successful as the Customer Service Administrator you will receive the following

Free parking

33 days holidays in total including BH pro rota

60% discount on products

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Finding the right path to a happy and successful future.

Whether you’re an ultra-organised PA, a secretary with demon typing speeds, a marketing assistant or an experienced finance manager, we know how to match your skills with the right job in the right organisation for you.

You’ll get everything you need from us – we’re supportive and really get to know you. You’ll only ever find knowledgeable, helpful and approachable consultants at Office Angels.

To help you look for a new role, we’ve recently launched Futures, Office Angels’ monthly newsletter bringing you a steady stream of industry insight, top tips for your job search, and a monthly roundup of the latest salary and vacancy trends — meaning that you can plan your next move with confidence. If you’d like to receive this, sign up now.

You can also download our app today to get jobs on the go and sign up to our job alerts. This way you can apply for that dream job as soon as it’s available. You’ll find loads of other useful links when you explore our website, so why not take a look around.

Planning for the future should be exciting, inspirational and fun. We’ll be here every step of the way. Contact us today to chat through your options. We listen, we understand, and we treat you as an individual. That’s our job. That’s Office Angels.

Work with Office Angels

If you are sales driven, an excellent negotiator and a strong communicator with a real drive to achieve results, we‘d like to hear from you. The talent to win business whilst maintaining relationships with clients and candidates is key.

The role might be demanding but the rewards are fantastic. They are impressive financially with a competitive basic salary as well as monthly, quarterly and annual bonuses. And on top of this, we also offer a unique flexible benefits package, incentives, trips, and so much more!

Find out more

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Find Us
Office Angels
Head office: Millennium Bridge House
2 Lambeth Hill

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You are about to register with the Adecco Group UK & I ♦ as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

Where you choose to give us so called sensitive information* other than where we ask for it, by giving us that information, you agree that we may use it in the way set out in the Privacy Information Statement.

* This is information that gets special protection under our privacy laws. It is information about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, genetic or biometric details, sex life and details of any criminal convictions or similar you may be subject to.♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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