Customer Service Advisor - Entry Level
Job Type: Temporary (Ongoing)
Full time: 40 hours per week
May be required to work evenings and/or occasional weekends; one late shift per week
Hourly Rate: £11.00
Location: West London (Hammersmith/Chiswick)
My Client is looking for a candidate who is interested in starting a career in the customer service sector or someone who wants to move from retail customer service to office work.
Delivering excellent customer service via phone or email in a friendly and professional manner Assisting customers with queries regarding their product or use of the company portal Provide general information to new and existing customers regarding the benefits and features of the client's products and services Ensure service delivery is prompt by responding to requests or queries within 24 hours Forward any queries that can't be resolved to support teams in a timely manner
The ability to communicate clearly and effectively both verbally and written To deliver efficient and effective solutions to the satisfaction of the customer The ability to getting tasks done in compliance with deadlines
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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