Senior Technical Engineer / Analyst 3rd Line / 65-72.5k

£60000 - £72500 per annum
Closing date
13 Oct 2021

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Job Details

Senior Technical Engineer (3rd Line) / Support / Network / Security / Finance / Banking / Permanent / London / Hybrid working / £65k-£72,5k

We are currently recruiting for an experienced Senior Technical Engineer / Analyst to join our Financial Services client based in Central London.

* Supports the Manager to develop and deliver the Bank's IT services to ensure business needs are met most efficiently.
* Proactively works to improve and develop the IT systems and service delivery, identifying, resolving, and future mitigation of any related issues.
* Where necessary, undertake the day-to-day support activities, including complex problem resolutions, and facilitates the effective use of the Bank-wide IT infrastructure. Able to take the technical lead, including architecture design for new and existing solutions.
* Following the Bank's procedures, provides an excellent service to the Bank's staff and clients by designing, developing, enhancing, and maintaining the Bank's IT systems.

* Provide Infrastructure, Network, Application, and Security expertise for all IT services provided by the Bank.
* Liaise both internally and externally to deliver 2nd line and 3rd line support, management, handoff, and closure of complex incidents and problems.
* Proactively keeps abreast with new technological advances with a view to appropriate use within the Bank's infrastructure.
* Highlight process and technological deficiencies and recommend creative and innovative resolution of the same.
* Understand and ensure compliance against licensing entitlements and highlight any breaches when found.
* Effectively manage workloads and appropriately record progress for assigned Projects, Support Requests, and Other Initiatives that may be assigned.
* Actively engage in resolving issues highlighted by Penetration and Vulnerability tests conducted internally or externally.
* Maintaining all related IT documentation as well as managing the implementation of change from inception to implementation of new systems and services
* Quickly and accurately support Banks Users in their IT issue resolution and support requirements
* Takes an interest in the IT expenditure, assisting the TSG Manager producing and managing this budget whilst proactively sourcing cost savings, efficiencies, and synergies
* Working with business continuity to ensure effective solutions and services are delivered in accordance with all relevant policies and procedures. Be comfortable with effective DR scenarios.


* Expert level skillset in all Microsoft Windows Server-based technologies including DNS, AD, IIS, FTP, DHCP, GPO, etc.
* Expert level skills in Citrix Virtual Desktop and Virtual Application configuration, Support, and maintenance
* In-depth understanding of Microsoft Azure concepts and resources.
* Fully versed in managing a Hybrid on-prem/cloud AD configuration. This must include Exchange 365 configuration and support.
* Network Expertise - Cisco ASA experience, switch and firewall operation, TCP/IP networking
* Complete understanding of VMWare ESX platform support and maintenance
* Maintain a high level of focus and accuracy while managing multiple tasks and projects
* Exhibit exceptional resourcefulness when faced with complex technical issues
* Willingness to learn new skills as the Bank adopts new technologies.
* Strong written and oral communication skills and able to represent TSG at all levels.
* Ability to convey complex technical information in a clear and concise way, with due consideration for the audience(s).
* Flexible working patterns - including out-of-hours work and on-site presence.

* Experience with middleware technologies including Websphere, JBoss, Messaging platforms
* Working knowledge of SWIFT infrastructure in financial environments.
* MS SQL Server Expertise
* Sophos Intercept-X cloud experience
* ZScaler Web proxy setup and troubleshooting
* Mimecast Email Proxy service configuration experience
* Experience of working in a regulated financial environment
* Sound knowledge and experience of contingency planning and business recovery
* Thorough understanding of IT infrastructure and security aspects and implications
* Appreciation for ITIL approach and Structured approach to problem-solving

If this sounds of interest, then please don't hesitate to send an up-to-date CV for immediate consideration.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.


Creating exceptional connections in a complex world.

When you operate in a complex world, you need straight forward solutions.

At Modis, we specialise in connecting IT professionals with some of the most dynamic and forward-thinking organisations in the world. And we make it simple. Our core focus is you, placing you in jobs that align with your career aspirations and goals.

And we do it every single day; IT recruitment is all we do, for both temporary and permanent assignments and across major industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading technology companies and help them make exceptional connections with top talent.

It’s exciting. It’s rewarding. It’s something we get excited about – everyday.

Exceptional IT Jobs for exceptional IT professionals

As the most connected IT recruitment specialists in the world, we’ll keep you informed of industry news, emerging trends and market developments; because when you want to succeed in a complex world, you need to stay ahead of the curve.

Modis recruits IT professionals from Graduate to board level jobs across all sectors. Some of the core sectors we recruit across are defence and engineering, finance, banking and insurance, gaming, government, healthcare, retail, security and defence, strategic clients, technology, telecommunications and transport and utilities.

Some of the technologies we recruit in are, infrastructure, CRM and BI, development .Net, software development, network support and SAP.

Work for Modis

As a Consultant at Modis, it’s like having a new job and lease on life every day- no two days will be the same!

We love what we do, and we want to connect with other people like you who share our passion. Our commitment to connecting top talent goes for working for Modis also.

We’ll be honest; it is a sales role and we want people who want to work hard and are results driven. But that hard work means working smart and with pace and definitely has its rewards – like plenty of refreshing opportunities for career growth and development, a great commission plan with benefits, exciting incentive programs and competitions, and a whole lot more.

This opportunity is only for the truly entrepreneurial. You will effectively be building your own business within a business, with the support of a rock solid brand. The role is largely phone based so you will need to be tenacious. You will have the opportunity to meet with clients from some of the most cutting edge firms and will have full control over your market, developing it as you wish.

There's nothing more important to our success than our employees and we prove it every day. It’s a pretty simple formula – if you put in the time and effort here, you’ll be a success. And, while we applaud the hard work of everyone on our team, we make a point to recognise and reward those who go above and beyond.

Get started today

This is your opportunity to do something exceptional with your career. What are you waiting for?

Click here for jobs at Modis

Find Us
Head office: Millennium Bridge House
2 Lambeth Hill

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