Job Purpose and Role
To provide instructional classes for the commercial operation of all aquatics programme across the business in accordance with the policies and objectives determined by the council.
Principal Duties and Responsibilities
To undertake the practical teaching of designated groups at the appropriate level and within agreed standard.
To ensure the class commences on time and that late arrivals are dealt with effectively and diplomatically.
To ensure that the group have paid the appropriate fees prior to the class commencing in accordance with the Council's financial regulations.
To assist the Aquatics Leader to programme courses to enable a natural progression towards recognised swimming awards.
To discharge all health and safety requirements and immediately report all issues of health and safety that may arise to the Duty Officer.
Review and adhere to the Normal Operating Procedures and Emergency Action Plan in the swimming pool area.
To provide an emergency capability and administer first aid as and when required.
To ensure that accidents are reported and the appropriate documentation is completed
To have responsibility for the issuing, use and return of all equipment utilised in the pool area for swimming lessons.
To undertake weekly inspections of swimming lessons equipment and report to the Duty Officer any repair work which is required.
To give feedback on progress to class members and guardians.
To deal with customer queries and complaints and refer to the Duty Officer where necessary
To recommend improvements to the services offered at the facility in response to customer feedback.
To liaise with the Aquatics Leader in relation to standards set for the teaching of swimming across the business.
To attend meetings when requested by the Aquatics Leader.
Present a professional appearance and attitude at all times and maintain an excellent standard of customer service.
To act in accordance with the Council's Constitution and other Codes of Conduct.
To participate in staff development, appraisal and training as appropriate, including continuous professional development.
To comply with the Council's agreed policies and procedures including but not limited to Health and Safety, and Equal Opportunities Policies, the Data Protection Act, Freedom of Information Act, Financial Management Regulations and other relevant council and government regulations, directives and city wide priorities.
To undertake any other tasks, duties and responsibilities as directed and appropriate to the grade and role of the post subject to any reasonable adjustments under the Disability Discrimination Act 1995 as incorporated into the Equality Act 2010.
To participate in the wider development of the service and contribute to service improvement as required.
The post-holder must recognise that "Corporate Parenting is the collective responsibility of the Council to provide the best possible care and protection for children who are looked after."
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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