IT Support Desk

Office Angels
England, Essex, Witham
30 Apr 2021
28 May 2021
JN -042021-180253
Hayley Sanderson
Contract Type
Full Time

IT Support Desk
Salary negotiatble depending on experience
Witham, Essex
Monday-Friday, 9am-5:30pm


30 days annual holiday, including Bank Holidays, on-site parking, contributory pension scheme, employee assistance programme, cycle to work scheme

My client, an award-winning logistics business based in Witham is currently seeking an IT Support team member to join their team on a permanent basis.

The role breaks down to two key areas.


The business-critical applications are hosted within a Microsoft Azure, with an external vendor providing the support wrap.

The Role Will Include:

  • Patch management
  • Disk space management
  • Pro-active daily checks: including processes linked via integration
  • AD management (starters /leavers)
  • Local and wide area network and liaising with provider(s)
  • Backups and restore testing
  • Multifunctional Printer management
  • Some experience with routers desirable
  • Anti-Virus patching (Sophos Intercept X Endpoint)
  • A basic understanding of SQL would be an advantage.


  • IT Ticket management (prioritising calls)
  • End user support
  • Laptops, Desktops, NUC devices (Win10) build, management, maintain
  • Handheld scanners (training provided)
  • Microsoft Intune / Autopilot
  • PowerShell
  • Hyper-V
  • Network Policy Server
  • Windows 10 Support and install
  • Windows Virtual Desktop
  • Office 365 and administration
  • Cyber Security compliance
  • Database support - Training provided
  • Mobile devices (Android)
  • Printers; LaserJet's and label and multifunctional printers
  • Patch management
  • VOIP management (working with external vendor)
  • Wi-Fi access points
  • Procurement for IT.

Experience / Skills Required

  • ITIL certification or understanding
  • Understanding of IT Architecture and solutions
  • Minimum two years' experience in a similar role
  • Experience with Freight forwarding, Transport Logistics and warehousing desirable.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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