Implementation Consultant

Recruiter
Spring
Location
England, West Midlands, Coventry
Salary
£45000.00 - £55000.00 per annum
Posted
30 Apr 2021
Closes
28 May 2021
Ref
JN -032021-173954
Contact
Matthew Stone
Sector
IT
Function
IT
Contract Type
Permanent
Hours
Full Time
Implementation Consultant

Implementation Consultant / Software Implementation / SQL / Permanent / Coventry

My client, a market leading, and rapidly growing global software company are looking for a driven and experienced Implementation Consultant to join the team.

The Implementation Consultant will effectively manage the implementation process post-contract signature, through to go-live of the solution taking full responsibility for delivery of the suite of product/s the customer selected.

Key Responsibilities:

*Set up initial operating environments and assist with data extraction requirements and writing scripts.
*Facilitate sessions with client stakeholders to outline scope, goals, deliverables, resource needs, and address customers configuration and technical concerns and needs.
*Efficiently manage the customer, and internal company resources to meet all established milestones, ensuring targeted completion dates are achieved using internal project management tools.
*Anticipate project risks and issues, confidently address any and all challenges, mitigate risks and issues and escalate to appropriate parties where required.
*Identifying opportunities for increasing ongoing revenue through upselling and consulting during conversations.
*Conduct End User Training to customers on how to use their software, including on-site customer training, virtual training.
*Maintain up to date notes and status of implementation within CRM / ticketing system.
*Documenting processes and procedures and updating knowledge database.
*Stay current with the client's software, system information, new features/enhancements, and product offerings.
*Collaboratively work with other teams to provide insights on future product enhancements, challenge, and ensure ongoing customer satisfaction.

Key Skills and Experience required:

*Demonstrable experience working in a similar Software Implementation Consultant type role.
*Practical hands-on experience working with SQL particularly, MS SQL Server 2005 - 2016 set-up & configuration, T-SQL (including Function, Views, Stored Procedures), SSRS, IIS6 on, VBScript, DOS Script.
*Experience with Integration Services (working with multiple ERP systems).
*Has worked remotely (via TeamViewer, VPN, RDP, etc) on client sites.
*Demonstrate proven software implementation experience including across multiple sites and platforms including Web deployment (and troubleshooting issues).
*Demonstrated ability to implement client / server technology, using a hands-on approach.
*Proven client management and interaction experience.

This is a great opportunity to join an established company during an exciting period of growth and continued success. The salary on offer is £45,000 - £55,000 plus a comprehensive benefits package!

Please apply ASAP to be considered.

Implementation Consultant / Software Implementation / SQL / Permanent / Coventry

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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