IT Helpdesk - Stockport - £27,000

You will be communicating on a daily basis with end-users of IT systems at all levels throughout the company and suppliers of goods and services. You will also be required to provide weekly reports to the IT projects manager relating to IT helpdesk service delivery, mentor junior team members and facilitate regular service review meeting with third party suppliers.
Support end users of all IT systems, ensuring that systems are regularly monitored/maintained, and any reported faults are resolved in a timely manner in accordance with the company and corporate IT strategy. Liaise with 3rd party hardware/software suppliers when reported faults cannot be resolved internally to seek a resolution. Provide weekly/quarterly helpdesk KPI reports to IT projects manager
If you are looking for a varied and busy Senior Helpdesk Analyst supporting a large IT environment please send me your latest CV letting me know the best time to call
IT Helpdesk - Stockport - £27,000
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.