Sales Advisor

England, Kent, Tunbridge Wells
31 Mar 2021
28 Apr 2021
JN -032021-174909
Paulina Nahaczewska
Retail, Sales
Contract Type
Full Time

Sales Advisor

short term duration 8 weeks

Tunbridge Wells

Accountable for qualifying High Net worth and Expatriate Individual leads into warm opportunities. By making contact to online leads via phone email and Instant Chat and connecting these customers with the appropriate sales departments for UK and EU location and thus enabling the sales team to convert these opportunities to sales. The role requires excellent communication , interpersonal and customer service skills.


  • Lead Generation of New Prospects by Outbound dialling online real time leads a minimum of 3 dials per lead and qualifying them into warm opportunities
  • Triaging and qualifying Inbound calls, and email requests before connecting them to the correct sales departments - EU and /or UK
  • Answering customer enquiries that come thorough via our online chat portal in order to pass them to appropriate sales personal
  • Qualifying customers by assessing their requirements against business portfolio of Insurers
  • Adhere to FCA/Company guidelines by applying data protection rules and GDPR protocols, following company underwriting guides and conducting each call in a compliant manner
  • Use all relevant and related systems to accurately capture customer data including updating notes and keeping client contact data up to date. (Ms Dynamics, Salesforce, Actisure, Crest, Quoting tools).
  • Provide campaign feedback and sales feedback on leads to sales teams/ Sales managers and marketing departments.


  • Customer service skills being able to ask open questions and carry out need's analysis
  • Interpersonal skills
  • Written communication skills
  • Excellent communication and relationship building skills
  • PC Literate
  • Up to date product knowledge, validated for all new and planned product
  • Up to date system, process and protocol knowledge, validated through training for all new systems and processes with the ability to explain business processes in a coherent way to customers

TO APPLY - Please apply with a up to date CV.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer

If you wish to register with us for future opportunities in your area, then please follow the link below.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

Where you choose to give us so called sensitive information* other than where we ask for it, by giving us that information, you agree that we may use it in the way set out in the Privacy Information Statement.

* This is information that gets special protection under our privacy laws. It is information about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, genetic or biometric details, sex life and details of any criminal convictions or similar you may be subject to.

♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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