Infrastructure Engineer - 2nd/3rd Line Support

2 days left

Recruiter
Spring
Location
England, Staffordshire, Stoke on Trent
Salary
£38000.00 - £42000.00 per annum
Posted
22 Mar 2021
Closes
19 Apr 2021
Ref
JN -022021-168118
Contact
Bruce Webster
Sector
IT
Function
IT
Contract Type
Permanent
Hours
Full Time
Infrastructure Engineer - 2nd/3rd Line Support
Spring Technology are working with a global market leader to recruit an experienced Infrastructure Engineer with expertise in in providing 2nd/3rd line support to join their highly successful platform delivery team.

This opportunity comes with a highly competitive salary and benefits package along with on-going training opportunities.

The Role
As an Infrastructure Engineer you will be working within the Systems Support function providing reactive and proactive support for enterprise scale computer and storage platforms. Systems Support are responsible for providing initial triage and support for mission critical platforms,

The Responsibilities
*Providing a quality and personable support experience to the business.
*Troubleshooting, resolving or escalating issues within a timely and effective manner.
*Updating and maintaining Infrastructure services.
*Understanding incident, request, change, problem, and knowledge management (ITIL).
*Creating and maintaining technical documentation and knowledge base updates.
*Identifying areas for continuous improvement through monitoring, automation and process refinement.
*Providing potential weekend cover and out of hours support.

The Requirements
*Effective time management, organisation and prioritising work to meet deadlines.
*Excellent attention to detail.
*Logical approach to solving problems under pressure.
*Active communicator on technical issues and solutions both within and outside of the team.
*Experience in Linux or Windows system administration.
*Demonstrable experience of storage, backup and virtualisation technologies.
*Scripting skills are desirable.

If you are keen to join an ever growing market leading organisation who can offer fantastic benefits and career progression apply now.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply for Infrastructure Engineer - 2nd/3rd Line Support

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

Where you choose to give us so called sensitive information* other than where we ask for it, by giving us that information, you agree that we may use it in the way set out in the Privacy Information Statement.


* This is information that gets special protection under our privacy laws. It is information about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, genetic or biometric details, sex life and details of any criminal convictions or similar you may be subject to.

♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

Similar jobs

More searches like this

Similar jobs