3rd Line Infrastructure Support Engineer
4 days left
- Full Time
A leading Insurance and Risk Management company are seeking an experienced a 3rd Line Infrastructure Support Engineer to join a growing team. This position can be based in either London or Croydon and will be remote until further notice.
This position will be responsible Providing IT Support across all levels, balancing remediation of critical issues and priority tickets with managing your team members.
*You will be determined to tackle problems across many diverse technologies: Citrix, EPO; HP Windows Server 2008/2012/2016; Windows Client 7/10; Active Directory. You will also handle DNS; DHCP; Windows Clustering, SCOM, VMWARE, Thin Client Technologies Application packaging, Automation & Scripting!
*You will be working within strict change control governance, conduct in-depth investigations and providing root cause analysis of incidents and outages.
*You will ensure regular and clear updates are provided along with dedicated systems performance, management and conservation. Take complex and technical information and make it easy for the business to digest.
*You will provide technical solutions for BAU and project based requests. Research and deploy new platforms and improvements.
*A proven solid grasp of how applications interact with the Windows Operating System is essential. Working experience in 'Enterprise' Microsoft products and 'Active Directory'.
*An ITIL qualification is desirable but not critical. Validated knowledge of hardware issues and awareness of high availability concepts would be a benefit for the team.
*Extensive Exchange 2016 (with Office365 experience)
*Experience of messaging migrations and onboarding VMware 6.5 and above HPE Blade, ProLiant and Synergy experience Enterprise and ITIL environment experience in a large corporation.
*Extensive Knowledge of PowerShell and scripting technologies
*Desirable - Extensive Linux knowledge Citrix XenApp 7.15 Netapp SAN Experience CCNA / CCNP SRM DR Technologies SCOM / SCCM Cloud technologies - Azure
*Significant experience in providing 3rd level (or higher) support within a corporate environment
If this above sounds like you and you are looking for your next challenge within an established organisation then please apply now for immediate consideration!
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.