Tenancy Management Officer

Recruiter
Adecco
Location
England, London, Ealing
Salary
£17 - £18 per hour
Posted
12 Mar 2021
Closes
09 Apr 2021
Ref
JN -022021-167047
Contact
Maisie Howell
Function
Financial
Contract Type
Contract
Hours
Full Time

JOB TITLE: Tenancy Management Officer

LOCATION: Ealing

HOURS: Monday- Friday, 9am- 5pm

DURATION: 3 Months (Possibility of Being Extended)

PAY RATE: £17/£18 Hourly Rate (PAYE)

START DATE: ASAP

PURPOSE OF ROLE:

To manage a patch of up to 500 residents within the borough.

TENANCY MANAGEMENT OFFICER'S MAIN DUTIES:

  • Provide support to residents across a range of tenures throughout the lifetime of their
    tenancies/leases.
  • Maximise income collection through proactive management of arrears.
  • Proactively manage housing assets, anticipate the needs of residents and contribute to
    a safe neighbourhood
  • To work as part of a team to deliver excellence, solve problems and deliver value for
    residents.
  • Provide support, advice and ownership of resident complaints, resolving where
    possible and coordinating where shared across services and departments.

THE IDEAL CANDIDATE MUST HAVE:

  • Experience of working in a housing environment
  • Good knowledge and understanding of Housing Law and Tenancy Management legislation
  • Experience in rent income collection
  • Experience in dealing with tenancy breaches

Please note that this will role will involve working from home, however on site/ office visits will be expected.

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy