Customer Service

Recruiter
Adecco
Location
England, London, Hounslow
Salary
Up to £28995 per annum + Pension + Benefits
Posted
22 Feb 2021
Closes
22 Mar 2021
Ref
Hounslowexpert
Contact
Laura McKeating
Sector
Retail, Sales
Function
Sales
Contract Type
Permanent
Hours
Full Time

Customer Service Expert

Enjoy Technology

Location - Hounslow

Base Location - TW4

Full time, £28,995 + Benefits

Enjoy delivering great Customer Service?

Enjoy supporting friends and family on their new phones or with new technology?

Then working with Enjoy could be the perfect role for you!

Who Are Enjoy?

Enjoy are on a mission, to bring mobile technology to everybody but you won't find them on the high street, they're a mobile technology store. As customers make their purchases online via Enjoys partners, they are offered the opportunity to have an Enjoy Customer Service Expert supply their product for them at a date and time suited to them.

So what does an Expert Do?

As an expert you'll be out in the field visiting customers and using your knowledge and compassion to give them the best start with their technology in the comfort of their own home. You'll elevate the customers' experience by demonstrating kindness, sharing your knowledge and offering additional products during every visit.

There are some Key Requirements for this Role:

  • This is a field-based role, so you will be driving and therefore need a full UK Manual driving licence with no more than 6 points.
  • This is a permanent role working 10 hour days across a 4-day week, so it is key you are flexible to work evening and weekends.
  • You will work independently in the field so will need to be able to lift up to 23kgs (which is the max weight allowance of your holiday suitcase)

What's it like to work for Enjoy?

Enjoy are a highly engaged, passionate and performance-based team, committed to delivering ambitious goals. They are building a great company and a great place to work where they live their values of Kindness, Winning Together, Justice, Experience Obsessed and Growth Mindset every single day.

What Skills do I need?

  • Ability to build rapport with customers quickly.
  • Able to work effectively to goals and targets including sales and customer feedback.
  • Good communication and active listening skills.
  • Responsive to a customer's needs and able to make recommendations.

What will I get from working with Enjoy?

Benefits: 20 Days annual leave and 8 days Bank Holidays (in lieu England and Wales), Life assurance 4x basic salary, Private Medical Insurance, free snacks and drinks at your base location and uniform.

Training: Full extensive training once you start with continuous training and development throughout your career.

Equipment: Enjoy uniform (t-shirt and jacket), your Enjoy phone, as well as a fully prepped and maintained vehicle for each shift you work.

Support: The Enjoy support team are there for you each and every day to provide guidance and safety, based in HQ they are always one click away.

This role won't be around for long, so we would advise getting your application to us as soon as possible by applying today.

We need to make you aware that Offers are subject to Right to work, Criminal Records, Driving and Reference checks. We are an Equal Opportunities Employer and as a Disability Confident Employer Enjoy and Adecco can offer additional support. For any concerns, queries or additional support required please contact the recruitment team or call 01782 558220.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

Where you choose to give us so called sensitive information* other than where we ask for it, by giving us that information, you agree that we may use it in the way set out in the Privacy Information Statement.


* This is information that gets special protection under our privacy laws. It is information about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, genetic or biometric details, sex life and details of any criminal convictions or similar you may be subject to.

♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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