Customer Account Executive
Customer Account Executive25 days holiday a year plus bank holidays - Pension, Health Insurance, Life insuranceMonday - Friday office hours including an early finish on a Friday - working from home to begin with - all equipment provided.Basic salary of £18,106 per annumOn Target Earnings of £30,000+ - realistic and achieved by previously placed candidatesRealistic commission on your first year can exceed £14,000 on top of your basic salaryAdditional bonus based on company performance 2 year contractCOMPANY:Due to continued success and a fantastic reputation in their industry this employer are now seeking a new member of their 'Renewals' Team. Being industry experts, you will be joining a team of people who give excellent training which is tailored to your learning style and a huge amount of support along the way. This is a busy, upbeat and team orientated company with the emphasis on Customer Service and managing clients' expectations s in a professional and first-class manner. The bonus is 'team based' on targets being met; which shows the importance of being a motivated team player.
They deal with over 200,000 organisations across the UK so this role is varied and interesting. Certainly an opportunity to speak to a wide variety of clients.
You will be managing your own clients discussing their requirements and business use and putting together a quote that best suits their needs (full training given). The product is something these businesses already have in place however it needs updating on an annual basis/subscription therefore you will be responsible for discussing any changes to their requirements.
You will have access to tools and management information resources available to understand the client's use on this particular product and to assist them with adding, or reducing their cover as appropriate.You will be given a small number of allocated clients to start with as you train, and this will build over your first 3-6months, then as you are more established, this will increase from 6-12months as you become an integral team member.
Development and progression are certainly available with this employer, you will have the opportunity to be promoted into more senior positions based on your performance.WE WOULD LOVE TO SPEAK TO CANDIDATES WHO ARE...
Natural communicators! Someone who is professional and enjoys building relationships and over time managing their own pipeline of clients. Someone who is target driven and needs a goal to work towards. If you like visual inspiration, celebration of success and recognition, this role offers just that! Not afraid of picking up the phone, guiding clients and listening carefully. So excellent Customer Service/Client Relationship / Account Management / Sales / Retail Sales would be desirable. Someone who loves to learn and do well, to absorb as much of the training as possible and is keen to develop their career.
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