Census team leader

From £13.01 per hour dependent on location
18 Jan 2021
31 May 2021
Contract Type
Full Time

As a census team leader, you’ll be responsible for managing and coordinating the field operation in your assigned area. The main purpose of your role is to motivate and manage a team of census officers who will be tasked with encouraging people in your assigned area to complete their Census 2021 online questionnaire. You’ll lead and support up to 12 census officers with differing roles and need to drive and guide your team through the different phases of the operation You’ll work with the census engagement managers to support wider engagement at community events as required.

After undertaking your own training, you will be inducting your officers, in a staggered approach, as they come on board. You will oversee their training and assist them with any difficulties they may have, as well as accompanying them while they visit addresses in the field, to help settle them into their role.  

As your team will be working remotely, excellent communication skills are a must, and using these you will ensure that your officers feel supported, through regular contact, calls, and team meetings. You’ll provide support, encouragement and motivation, identifying and cascading best practice and sharing the lessons learnt from any problems and issues. You’ll deal with any incidents and escalate them as necessary. You’ll choose your working hours, within set guidelines stipulated in the working pattern above, so you can support your team.

You’ll be part of a wider group of team leaders reporting to an area manager, who you can call on for advice, throughout the operation. During your working hours you will also have the support of a census staff help line, as well as an online help facility.


We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation.

Other requirements

You’ll need to:

  • be prepared to use your home as an office and for storage of boxes of field staff materials (you’ll also need to let your insurance company know that you work from home)
  • be able to receive supplies, assemble and distribute them accordingly

Driving requirements

Dependent on your assigned geographical area, you may need to hold a current, full UK driving licence and have the use of a motor vehicle (insured for business use) for which you’ll be paid a mileage allowance. For roles in all other locations, this would be advantageous but is not a requirement.

Preparation before you apply

Before you apply for any role, please make sure you understand the criteria for working on Census 2021. Make time to read our guidance in preparation before you apply.

Ready to apply for a role? You can do this now, via the link below.


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