Jr Desktop Engineer

Recruiter
Atos
Location
England, London, City of London
Salary
Up to £11.95 per hour
Posted
13 Jan 2021
Closes
10 Feb 2021
Ref
JN -012021-161862
Contact
sarah hughes
Sector
IT, IT Support
Function
IT
Contract Type
Contract
Hours
Full Time

Responsibilities

  • Perform Break fix on all desktop equipment
  • To perform IMAC activities
  • To diagnose problems accurately using all the available resources and technical knowledge
  • To provide timely, quality solution keeping the customer updated and escalating if required
  • Refer to relevant procedures to perform role
  • Ensure administration is satisfactory and up to date
  • To carry out other tasks as requested by Team Leader
  • Carry out any 'ad hoc' assignments as and when required.
  • To be compliant with health and safety company policy and legislation.

Knowledge, Skills, Experience

Knowledge / Skills

  • Customer liaison skills
  • Decision making.
  • Windows OS literate
  • Experience with Active Directory
  • Basic hardware knowledge, Laptop Keyboards, Memory, Hard drives
  • Experience with Network builds
  • Experience with network printer installs and configuration
  • Experience with Microsoft applications in particular Office Suite, Visio/Project
  • Experience with VPN and remote work on machines
  • Good troubleshooting skills

Experience

  • IT engineering experience - 1 years +
  • A basic understanding of analytical troubleshooting
  • A basic understanding of networks and windows Operating systems
  • Must be able to diagnose and repair desktops and laptops

Behaviours

  • Team player
  • Co-operative/flexible
  • Can work under pressure
  • Good Communication skills
  • Customer Care Skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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