Senior Housing Investigations Officer
Adecco are currently recruitng for a SENIOR HOUSING INVESTIGATIONS OFFICER (remote working) for a West London Local Authority.
- Senior Housing Investigations Officer
- Remote working
- Full time - 36 hours per week
- Temporary role - 3 months minimum
- £20.10 per hour PAYE / £26.02 per hour Umbrella
PURPOSE OF ROLE:
To case manage incidents of housing fraud relating to breaches of tenancy conditions by undertaking the investigation of suspected irregularities and misuse of the housing stock (both permanent and temporary accommodation), and by taking appropriate legal and enforcement action against perpetrators of housing fraud.
The post holder will provide case management advice and support to the Housing Investigation Officers. They will be expected to be able to deal with conflicting demands of the service prioritising both their own workload and the work of the team. The post holder will supervise the Housing Investigation officers in their case management and direct and decide which cases the officers should pursue.
Responsible for: The management of 3 Housing Investigation Officers
- To supervise the Housing Investigation officers including 1 to 1's, supervision, training and setting targets in case management.
- To provide case management support and decision making to the Housing Investigation officers and risk assess the team's cases during the investigation process. To work within timescales set within the Team's business plan.
- Manage a complex caseload whilst maintaining the conflicting demands of a Housing investigation team and the team priorities.
- Working closely with the Housing Management Services, lead the housing fraud investigation team in making effective use of relevant statutory powers and policies to reduce levels of all forms of housing fraud.
- To case manage suspected fraudulent housing tenancy fraud and breaches of tenancy conditions by undertaking the investigation of suspected irregularities of applications, prepare cases for prosecution under the relevant legislation
- To undertake visits to home addresses, places of employment and other sites pertinent to an investigation, both inside and outside the borough.
- To undertake surveillance of persons suspected of fraud as part of the evidence gathering process, adhering to the Regulation of Investigatory Powers Act 2000 and the 1998 Human Rights Act ensuring legislative compliance.
- To ensure that the team follows procedures and processes for investigating suspected Housing Fraud and are compliant with relevant statutory data and legislative controls and data sharing protocols, including the Data Protection Act 1998, Criminal Procedure and Investigations Act 1996, and Human Rights Act 1998, Civil Procedure Rules and the National File Standards.
- To prepare reports for the Legal services to ensure the most effective delivery of cases, including instructing Counsel, attending pre-disclosures meetings and Civil and Criminal Court hearings as required. To serve summonses personally where required and support witnesses with statements and attendance at Court.
- To establish and maintain effective working relationships with the Police, Home Office and Immigration Service, DWP, Crown Prosecution, Public Utilities, Social Agencies (including legal representatives) in all cases, liaising with them and exchanging information while having regard to the Data Protection Act. To undertake joint investigations with the relevant Fraud teams as required.
- To work effectively with Residents Services and Housing teams to investigate applications for Succession, Assignment and Right to Buy as requested or where such need is identified. To provide housing advice to occupants of Council owned housing as required during an investigation, to include information under the provisions of the relevant protection legislation as applicable.
- To lead the team in undertaking regular tenancy audits and counter fraud initiatives to proactively reduce the misuse of Council properties and other breaches of tenancy conditions as required.
- To interview tenants and others where fraud and/or breaches of tenancy conditions are suspected adhering to the Codes of Practice contained within the 1984 Police and Criminal Evidence or other current legislation.
- To have oversight of investigations in Civil/Criminal cases from referral to closure including legal action, this includes determining evidence, which may be sensitive and not disclosed to the defence, as well as non-sensitive material.
- To ensure timely preparation and serving of notices and the imputing and updating of case management systems by all team members.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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