Infrastructure Analyst - Office 365
Spring Technology are currently working in partnership with a leading FTSE 250 client to recruit an experienced Infrastructure Analyst with expertise in Office 365 solutions such as Exchange, Teams, Intune etc.
Working within the IT Operations division you will bring expertise in Office 365 providing first class 2nd line ITIL aligned support and participate in projects.
*Form part of a team of technical professionals providing support for new solutions/projects being implemented, along with support and maintenance
*Respond to service desk incidents/requests logged by the user base via phone, face to face, email or self-service portal
*Manage, meet and maintain service levels and ensure all incidents and requests are dealt with in accordance with the SLA's/KPIs
*Undertake on-going vocational & professional training/development opportunities to advance personally.
*Research and keep up-to-date with current and emerging technologies.
*Work collaboratively with colleagues in the department, division and Operating Companies to assist delivery and support of technical solutions to business requirements.
*Participate in on-call rota
*Second line support of at least three Office 365 products such as Exchange Online, Teams and Intune
*Experience in maintaining InTune such as application deployment
*Basic scripting knowledge
*Administrating Microsoft Azure Active Directory including AD synchronization (AD connect)
*Identity management from multiple AD Sources
*Knowledge of Office 365 Security, such as Compliance and Protection (DLP, e-discovery, Encryption, Labels, Sensitivity Policies, Azure etc)
*Administrating Office 365 Groups
*Knowledge of modern authentication methods and controls
Along with a highly competitive salary this opportunity will provide you investment in on-going training and vendor certifications. If you would be interested in finding out more please apply now.
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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