Infrastructure Analyst - Office 365

England, Tyne and Wear, Sunderland
£28000.00 - £32000.00 per annum
17 Sep 2020
15 Oct 2020
Bruce Webster
Contract Type
Full Time
Infrastructure Analyst - Office 365 - £32,000 per annum

Spring Technology are currently working in partnership with a leading FTSE 250 client to recruit an experienced Infrastructure Analyst with expertise in Office 365 solutions such as Exchange, Teams, Intune etc.

The Role
Working within the IT Operations division you will bring expertise in Office 365 providing first class 2nd line ITIL aligned support and participate in projects.

The Responsibilities
*Form part of a team of technical professionals providing support for new solutions/projects being implemented, along with support and maintenance
*Respond to service desk incidents/requests logged by the user base via phone, face to face, email or self-service portal
*Manage, meet and maintain service levels and ensure all incidents and requests are dealt with in accordance with the SLA's/KPIs
*Undertake on-going vocational & professional training/development opportunities to advance personally.
*Research and keep up-to-date with current and emerging technologies.
*Work collaboratively with colleagues in the department, division and Operating Companies to assist delivery and support of technical solutions to business requirements.
*Participate in on-call rota

The Requirements
*Second line support of at least three Office 365 products such as Exchange Online, Teams and Intune
*Experience in maintaining InTune such as application deployment
*Basic scripting knowledge
*Administrating Microsoft Azure Active Directory including AD synchronization (AD connect)
*Identity management from multiple AD Sources
*Knowledge of Office 365 Security, such as Compliance and Protection (DLP, e-discovery, Encryption, Labels, Sensitivity Policies, Azure etc)
*Administrating Office 365 Groups
*Knowledge of modern authentication methods and controls

Along with a highly competitive salary this opportunity will provide you investment in on-going training and vendor certifications. If you would be interested in finding out more please apply now.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser:

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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