Infrastructure Analyst - Office 365

Recruiter
Spring
Location
England, Tyne and Wear, Sunderland
Salary
£28000.00 - £32000.00 per annum
Posted
17 Sep 2020
Closes
15 Oct 2020
Ref
425050-A
Contact
Bruce Webster
Sector
IT
Function
IT
Contract Type
Permanent
Hours
Full Time
Infrastructure Analyst - Office 365 - £32,000 per annum

Spring Technology are currently working in partnership with a leading FTSE 250 client to recruit an experienced Infrastructure Analyst with expertise in Office 365 solutions such as Exchange, Teams, Intune etc.

The Role
Working within the IT Operations division you will bring expertise in Office 365 providing first class 2nd line ITIL aligned support and participate in projects.

The Responsibilities
*Form part of a team of technical professionals providing support for new solutions/projects being implemented, along with support and maintenance
*Respond to service desk incidents/requests logged by the user base via phone, face to face, email or self-service portal
*Manage, meet and maintain service levels and ensure all incidents and requests are dealt with in accordance with the SLA's/KPIs
*Undertake on-going vocational & professional training/development opportunities to advance personally.
*Research and keep up-to-date with current and emerging technologies.
*Work collaboratively with colleagues in the department, division and Operating Companies to assist delivery and support of technical solutions to business requirements.
*Participate in on-call rota

The Requirements
*Second line support of at least three Office 365 products such as Exchange Online, Teams and Intune
*Experience in maintaining InTune such as application deployment
*Basic scripting knowledge
*Administrating Microsoft Azure Active Directory including AD synchronization (AD connect)
*Identity management from multiple AD Sources
*Knowledge of Office 365 Security, such as Compliance and Protection (DLP, e-discovery, Encryption, Labels, Sensitivity Policies, Azure etc)
*Administrating Office 365 Groups
*Knowledge of modern authentication methods and controls

Along with a highly competitive salary this opportunity will provide you investment in on-going training and vendor certifications. If you would be interested in finding out more please apply now.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement

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