TENANCY MANAGEMENT OFFICER

Recruiter
Adecco
Location
England, London, Ealing
Salary
£16 - £21 per hour
Posted
16 Sep 2020
Closes
14 Oct 2020
Ref
JN -092020-143564
Contact
Maisie Howell
Contract Type
Contract
Hours
Full Time

TENANCY MANAGEMENT OFFICER

EALING

£16-21 HOURLY RATE

MONDAY - FRIDAY- 9AM - 5PM

3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)

IMMEDIATE START

THE TENANCY MANAGEMENT OFFICERS MAIN RESPONSIBILITIES:

  • Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.
  • Proactively manage housing assets, anticipate the needs of residents and contribute to a safe neighbourhood.
  • Provide support, advice and ownership of resident complaints, resolving where possible and coordinating where shared across services and departments.
  • To maximise income collection across the range of tenures through proactive monitoring and management of customer accounts.
  • To apply housing knowledge and experience to manage varied tenure types - this includes but is not limited to: rents, voids, tenancy, allocations, leasehold, shared ownership, repairs and maintenance, compliance and safety, regeneration.
  • Deliver coordinated resident services as part of a multi-disciplinary team. This could include duty, home visits, planned and reactive appointments, estate inspections, public meetings etc.

THE TENANCY MANAGEMENT OFFICER MUST HAVE:

  • Sufficient housing experience within Local authorities
  • Experience in tenancy management
  • Experience in arrears recovery
  • A strong knowledge of Open Housing Management System
  • Be able to support and advise residents on a range of tenancy matters

Please note that this role will be both working from home as well as in the office.

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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Where you choose to give us so called sensitive information* other than where we ask for it, by giving us that information, you agree that we may use it in the way set out in the Privacy Information Statement.


* This is information that gets special protection under our privacy laws. It is information about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, genetic or biometric details, sex life and details of any criminal convictions or similar you may be subject to.

♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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