Luxury Brand - Customer Service Executive - Leeds City Centre

Recruiter
Office Angels
Location
England, West Yorkshire, Leeds
Salary
Up to £20000 per annum
Posted
14 Sep 2020
Closes
12 Oct 2020
Ref
JN -092020-142231
Contact
Stacey Hodgson
Function
Customer Service
Contract Type
Permanent
Hours
Full Time

Role: Luxury Brand - Customer Service Executive

Location: Leeds City Centre - Modern Offices

Hours: 09:00 - 17:30, Monday to Friday

Start Date: ASAP

Salary: £20,000 DOE

Do you believe that Customer Service should be tailored to each person, so they feel heard and respected? Are you passionate about going above and beyond for the customer?

Office Angels are proud to be working with a luxury retailer in Leeds City Centre to find them a Customer Service Superstar to join their small, friendly team due to the company's growth. This is not customer facing so you if you have a great telephone manner, love being passionate about what you do and want to feel heard within a business, you shouldn't miss this opportunity!

You'll be based in a fantastic city centre location within a business that cares about your input on products and understand that you are the voice of the company.

You will be organised, thorough, efficient and confident along with having warm and friendly personality.

This opportunity is ideal for those who have previously worked in a similar position or an office administrator who wants to work within an exciting, growing business that will invest in you as they grow.

Brief Overview of Responsibilities:

  • Handling all incoming phone and email correspondence efficiently and effectively
  • Creating a personal experience for each customer so they feel respected
  • Troubleshoot any customer issues regarding orders
  • Updating the customer at each stage of the process

To be considered for this opportunity, you will have:

  • A clear and professional phone manner
  • Evident customer service experience

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3 days, please note that your application has not been successful on this occasion.

Office Angels are registering all new candidates remotely using our market leading digital interview and meeting software.

Office Angels is an Equal Opportunities Employer and wishes you all the best in your job search.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

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You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

Where you choose to give us so called sensitive information* other than where we ask for it, by giving us that information, you agree that we may use it in the way set out in the Privacy Information Statement.


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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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