Telesales Representative

3 days left

Recruiter
Adecco
Location
England, West Midlands, Solihull
Salary
£10 - £10.26 per hour
Posted
04 Sep 2020
Closes
02 Oct 2020
Ref
JN -072020-134659
Contact
Lyahna Tulloch
Function
Telecomms
Contract Type
Contract
Hours
Full Time

We are recruiting for a telesales representative for a wonderful Solihull based client!

Due to the remote location of this client, candidates will need to drive and own their own vehicle.

You will be responsible for working in a new division selling high quality face masks to prospective clients and you will be based in their beautiful offices in Solihull, however there is also flexibility around working from home for some of your working week.

You must have at least four years' experience in a customer services based role, two of which must be specifically within an outbound call centre environment.

You will be working 37.5 hours per week and the hourly rate is £10.26. The role is expected to last for two months.

Responsibilities

  • Introduce the company to new customers
  • Inform new customers of the product on offer (training given)
  • Methodically work through a provided database of contacts
  • To use the database provided to contact people via email and telephone
  • Build a rapport with potential future customers
  • A minimum call target of 25 calls per day
  • Answer incoming calls from prospective customers
  • Ask pertinent questions to understand the customer's requirements
  • Demonstrate your knowledge of the product
  • Keep records of calls and email outcome
  • Attend a biweekly team meeting to discuss progress and concerns
  • Give input to developing new target areas or customer groupings

Requirements

  • Proven experience as sales/customer service role
  • Proficient on Outlook, Excel and Microsoft Teams
  • Excellent verbal and written communication skills
  • Proficient in English
  • Patient and able to handle customer rejection
  • Good negotiation skills
  • Ability to learn about new products and the legislation around these products with the ability to explain them to prospects

This role is to begin on Monday 14th September, and you must be available to attend a face to face interview with the hiring manager in Solihull on Tuesday 8th September.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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