Data Analyst (Remedy - ServiceNow Migration)

1 day left

Recruiter
Spring
Location
England, Hampshire, Winchester
Salary
£380 - £400 per day
Posted
03 Sep 2020
Closes
01 Oct 2020
Ref
47644
Contact
Craig Calvert
Sector
IT
Function
IT
Contract Type
Contract
Hours
Full Time
Role: Data Analyst (Remedy - ServiceNow Migration)
Location: Winchester
Day rate: £400
Duration: 6 Months +

The Role:
*Our leading client is migrating the Service Management tool Remedy-ITSM and into ServiceNow and requires a Asset & Configuration CMDB Data Analyst
*The focus of the role is to make sure the hardware asset data held in spreadsheets is validated before import into the ServiceNow CMDB. There is already an asset database present but and this task can also be extended out to extract data exports from a number of systems like Intune, Fluid One and SCCM so as much active End User Assets (Laptops/Desktops/Mobiles) can be validated and finalised within the product model catalogue ready to submit to the ServiceNow team to import into the system for go-live.
*To contribute to the effectiveness of IT's decision-making, track assets, their locations and users and to investigate and resolve data anomalies.
*Responsible for Asset and Configuration management of CIs and data related to these business Services.
*Manage and maintain the data integrity of the CMDB for agreed business services, working with other Service Management teams, using appropriate tools and methods, including selective audit as necessary.

Essentials:
*ITIL v3 Foundation Certificate
*Experience of running Asset Management tools; for example Snow
*Strong knowledge of the Asset Lifecycle, associated methodologies and their practical application
*Service Management methodology and disciplines;
*Asset Management and hardware/software deployment
*Configuration Management, including maintaining of the CMDB
*Asset Lifecycle, associated methodologies and practical application.

Profiles, recommendations and enquiries welcomed - craig_calvert@spring.com

Service Management, Data, ITSM, Remedy, ServiceNow, CMBD, Configuration management database, ITIL v3, Asset & Configuration CMDB Data Analyst, Asset Lifecycle asset management, snow

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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