NEIGHBOURHOOD HOUSING OFFICER

Recruiter
Adecco
Location
England, London, Ealing
Salary
£17 - £22 per hour
Posted
25 Aug 2020
Closes
22 Sep 2020
Ref
JN -082020-138738
Contact
Maisie Howell
Contract Type
Contract
Hours
Full Time

NEIGHBOURHOOD HOUSING OFFICER

EALING

£17-22 HOURLY RATE

MONDAY - FRIDAY- 9AM - 5PM

3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)

IMMEDIATE START

A NEIGHBOURHOOD HOUSING OFFICERS MAIN RESPONSIBILITIES:

  • Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.
  • Proactively manage housing assets, anticipate the needs of residents and contribute to a safe neighbourhood.
  • Provide support, advice and ownership of resident complaints, resolving where possible and coordinating where shared across services and departments.
  • To maximise income collection across the range of tenures through proactive monitoring and management of customer accounts.
  • To apply housing knowledge and experience to manage varied tenure types - this includes but is not limited to: rents, voids, tenancy, allocations, leasehold, shared ownership, repairs and maintenance, compliance and safety, regeneration.
  • Deliver coordinated resident services as part of a multi-disciplinary team. This could include duty, home visits, planned and reactive appointments, estate inspections, public meetings etc.

A NEIGHBOURHOOD HOUSING OFFICER MUST HAVE:

  • Sufficient housing experience to feel confident delivering a range of housing services to residents across varied tenure types
  • Experience of delivering customer care to a diverse community.
  • Be able to support and advise residents on a range of tenancy matters

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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