4 on 4 off Call Agent (Days & Nights)

England, London, Wallington
24 Aug 2020
21 Sep 2020
JN -082020-138553
lauren Dennis
Customer Service
Contract Type
Full Time

Adecco Croydon are proud to be working with a fantastic company based in the heart of Wallington recruiting for a Call Agent to join their friendly team. We are looking for candidates who have experience working in a call centre or similar environment within any industry but who would be happy to work a 4 on 4 off rota (mix of days and nights, hours below).

This is an exciting opportunity for a highly motivated, hard working individual to join a company that really values customer service and providing a solid, reliable contact point for general members of the public.

Please note, we can only consider candidates who have a DBS issued within the last 12 months, and have a copy of the certificate or are on the update service.

The role is a full time permanent position to undertake the following duties:

  • Record information from members of the public via telephone
  • Ask probing questions, record
  • Input cleaned information into the system before escalating to the correct unit
  • Depending on the severity of the call, escalate to the appropriate services.

Salary & Benefits: £20,000-£21,400 (Increases to higher salary post probation)

Location: Wallington, Surrey

If you are interested and would like to be considered for this position then click apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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