O365 Suppport Engineer
An experienced O365 Support Engineer is required by a growing consultancy, based in the Leeds area. The role of the Office 365 technical specialist will be to work closely with our business teams and assist them in their migration to the Microsoft 365 platform.
This position will be responsible for Microsoft 365 administration, supporting our technical support teams, training and maintenance of the Microsoft 365 platform.
*You will ensure the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability
*You will provide administration, support and configuration of Microsoft 365 for new and existing users
*You will be responsible for the maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions and access etc.)
*You will assist in the administration and support an enterprise-level Microsoft Exchange, Teams, OneDrive infrastructure, mobile access etc.
*You will troubleshoot Microsoft 365 related issues including connectivity and mobility when alerted by monitoring software or staff
*You will be involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ Microsoft 365)
*You will execute, manage and lead users through the on-boarding technical and support process
*You will support and resolve specific user deployment issues
*You will design, develop and communicate key on-boarding process and technology improvement feedback for on-boarding services and entire deployment cycle
*Deep knowledge in O365 technologies with experience of two or more of the following: Exchange, SharePoint, One Drive for Business, Teams.
*Experience in supporting Microsoft 365 for an enterprise and working as part of an IT team
*Experience in Microsoft 365 migration activities
*Experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies, typically as part of projects or large programmes of work.
*Experience in managing and supporting; OneDrive, Teams, OneNote, Yammer, etc.
*Experience in managing and supporting; inTune implementation, migration and administration
*Experience of O365 management tools for example; Intune, Azure, AAD, and the other O365 management portals
*Experience administering O365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environment
*Experience with PowerShell would be a highly desirable skill
If the above sounds like you then please apply now for immediate
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