Customer Service Agent - Temporary

Recruiter
Adecco
Location
Republic of Ireland, Dublin, Dublin South
Salary
£9.49 - £9.81 per hour
Posted
12 Sep 2019
Closes
10 Oct 2019
Ref
JN -052019-67778
Contact
Laura Creaby
Function
Customer Service
Contract Type
Contract
Hours
Full Time
Key Responsibilities:

* To provide an excellent customer service experience for our customers
* Take responsibility in resolving any customer complaints
* Processing orders
* Use the SAP system on a daily basis
* Contact customers about delivery date changes
* Create price confirmations when requested by the customer
* Be an active member of the customer service team
* Filing and general office duties
* Resolve any customer issues in a timely and effective manner and in accordance with best
practice procedures

Key Qualifications:

* Experience working in a customer service environment
* Computer skills
* Experience dealing with customers either face-to-face or over the phone
* Experience in using Microsoft applications
* Experience in outbound calls
* Critical thinking when dealing with customer enquiries and issues

If you feel you have the above relevant experience please apply to the advert today for immediate consideration, I look forward to hearing from you!


Adecco Ireland is acting as an Employment Business in relation to this vacancy.

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