IT Helpdesk Support

Office Angels
England, Merseyside, Bootle
Up to £9.23 per hour
12 Sep 2019
10 Oct 2019
Emma Ainsworth
Customer Service
Contract Type
Full Time

Are you immediately available and looking for your next temporary position?

If so, this could be the role for you!

A fantastic opportunity has arisen for a confident Service Help-Desk Analyst to join a dynamic and bustling team.

To be successful in this role, you will be must be confident in supporting internal Colleagues and field-based engineers. Whilst some IT knowledge is useful - this Client uses bespoke systems and provides continued training.

Your main responsibilities will include:

* Receiving initial calls from colleagues
* Reacting to day-to-day scheduling issues
* Liaising with engineers & stakeholders
* Providing 1st line support
* Advising on timescales

About you:

  • Customer focused
  • Excellent communication skills
  • System savvy confident user of Microsoft Office Suite
  • Warm & welcoming in your approach

Your diverse shift patterns will include:

  • Shift 1: 8am - 4pm
  • Shift 2: 10am - 6pm
  • Shift 3: 12pm - 8pm
  • 1x Saturday in 6 (with a day off in the week when you work over the weekend)

What are you waiting for? To be considered for this position, please apply with your CV NOW!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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