Assistant Operations Manager

Recruiter
Adecco
Location
England, London, City of London
Salary
£26000.00 - £28000.00 per annum
Posted
30 Jul 2019
Closes
27 Aug 2019
Ref
JN -072019-82240
Contact
Alicia Hill
Contract Type
Permanent
Hours
Full Time

Job Title: Assistant Operations Manager
Location: City
Salary: Up £28,000
Days/Hours: Mon to Fri 09:00am - 17:30pm (Full Time)

My client, a quirky, fast growing, Serviced Office company, are looking for an Assistant Operations Manager to manage 5 of their busiest Centres across London. You would be the first point of contact for all employees and responsible for the smooth running's of each Centre involving anything from facilities management to delivering a high level of customer service to all tenants which could help maximise revenue generation. If you are looking for a role with full autonomy and an fantastic working culture, this role could be perfect for you.

Main Purpose of the Position

  • Work with the Regional Sales Manager and the Regional Operations Manager to ensure centres operate with the highest levels of customer service, revenue generation and cost control
  • Assist the Regional Operations Manager:
  • to ensure all allocated Centres run efficiently and cost effectively in line with company policies and procedures
  • with the daily management of the Centres
  • to work with and develop the Centre staff to achieve personal and business goals
  • with driving the Centres and Company forward through constant innovation

Job Profile Requirement

  • Working with a variety of key relationships daily
  • Work alongside the Regional Operations Manager managing the centres operationally
  • Maintain the profitability and occupancy of the centres, so a full understanding of all areas of the business is vital
  • They will be responsible for ensuring a high standard of customer service is provided by the Centre Managers to maximise revenue generation, this will be achieved through high personal standards, the delivery of centre services and effective staff management
  • The close working relationship with the Regional Operations Manager will be key to the success of this role and the centres
  • The ability to coach and develop the team is important for the efficient running of a profitable centre, as is the development of relationships with clients. Therefore, the ability to communicate effectively at all levels is essential

Person Specification

The following outlines the requirements needed for the role of Assistant Operations Manager;

Education & Qualifications
- Computer literate

Work Experience
- Significant industry experience

Knowledge and Skills
- Excellent communication skills to relate to both team members, clients, and other external contacts

Special Aptitudes
- Strong ability to problem solve, delegate, multi-task, plan and organise
- A strong communicator with a direct and open style
- Enthusiasm and drive with evidence of "going the extra mile" coupled with strong client focus, a flexible and resilient attitude
- The ability to remain calm under pressure
- A willingness to "own the problem"
- Good understanding of communications rooms, patching and internet provision

Disposition
- Self-motivated, Dynamic, Professional, Resilient, to act professionally at all times

Circumstances
- Ability and willingness to work flexible hours as determined by the needs of the business

Communication
- Excellent telephone manner and ability to communicate clearly orally and in writing
- Good command of the English language
- Ability to convey information to individuals on the phone, by email and face to face
- Ability to write standard proposals, memo's, letters, emails

Other - All valid work permits.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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