Customer Service Administrator

Office Angels
England, West Midlands, Cradley Heath
Up to £19760 per annum
16 Jul 2019
13 Aug 2019
Sophie Pugh
Contract Type
Full Time

Job role: Customer Service Administrator

Hours: 08:00 - 16:00 or 09:00 - 17:00 Monday to Friday (40 hours)

Salary: £19,760

Job Type: Permanent

Location: Birmingham

Do you have previous experience in Customer Service and Administration?

We are looking for an individual to join this manufacturing company in a new team on a permanent basis. This is an excellent opportunity for a candidate to join a well-established business.

Duties will include:

  • Processing customer orders and inputting onto system
  • Answering inbound customer calls and dealing with any customer queries and complaints
  • Overseeing customer accounts
  • Providing and chasing quotes for customers
  • General administrative duties
  • Having excellent product knowledge
  • Liaise with other departments to ensure excellent and effective customer service

The ideal candidate will:

  • Be experienced in customer service and admin
  • Be IT literate and confident with all Ms packages
  • have an excellent telephone manner
  • have strong customer service skills with good attention to detail
  • be experienced using SAP (desirable)

If this sounds like you, apply now!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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