Customer Service Agent - Weekend Work Available!
Customer Service Agent
£10.00 - £11.00 per hour
We have teamed up with a leading automotive business based in central Bracknell who offer their customers the BEST customer service in the market! The role we have available will suit someone who is customer savvy, organised and enjoys working at a fast pace.
The mission of the team is to connect customers with sales people who subscribe to the customer service platform. If your sales people are not available to chat then you will be responsible for gathering all the nitty gritty which will in turn generate a new opportunity for the client you are working with. Sounds rewarding? Read on…
What does a normal day look like?
- Handling customer chars for any of the organisations customer base
- Working towards agreed SLA's
- Working closely with other departments
- Review and analyse the service level and quality of customer contact
- Build relationships with sales individuals and partner with them
What type of person are we looking for?
- Excellent communication skills
- Ability to type at a speed of 45-50 WPM
- Strong written language, outstanding grammar and spelling etc
- Familiar with Microsoft Office Suite
- Professional and customer savvy
- Reliable and punctual with a flexible attitude
What else do you need to know?
The service provides operating hours to their customers from 6am-11pm 7 days per week so you need to be able to commit to 8 hour shifts on a Saturday and Sunday ONLY.
Interviews will being w/c 15th July therefore please contact myself on 01344862422 or firstname.lastname@example.org
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