Customer Advisor / Insurance

Office Angels
England, Kent, Kings Hill
£18500 - £19000 per annum + Excellent benefits package!
09 Jul 2019
06 Aug 2019
Sarah Jones REMOVE 12/19
Customer Service
Contract Type
Full Time
Customer Advisor / Insurance

Kings Hill

£18,500 - £19,000 per annum + 22 days holiday + pension + private medical + fun company events and parties

40 hours a week - shifts are Monday to Friday between 8am and 8pm (ie 8-5/9-6/10-7 etc) and one Saturday per month 9am - 1pm which can be taken as overtime or in lieu)

Would you like to work in state of the art modern offices? Do you have relevant Customer Service skills gained over the phone in a call centre/busy office environment? Are you looking for a company that offers progression?

If so, read on...

As a Claims Advisor, you will be liaising with customers over the telephone and via email that have taken out an insurance policy and are making a claim on their policy. You will also liaise with as well third party providers, brokers and clients. The role is varied and no two days the same. You will receive full training on the role but must possess the high quality customer service skills required;

Role Responsibilities:

Investigating/following up from customer queriesAccurately recording claims data and progressCommunicating decisions to customersHandling broker and client queriesAnswering customer queries via email, telephone or webchatTo comply with legislative requirements such as data protection and medical confidentialityTo assist in project work or undertake projects for the claims teamAbout you:

You must have good communication skills, both written and verbalBe focussed on providing great Customer ServiceBe comfortable using MS Office including OutlookBe a team playerHave good attention to detail and be organisedIf you pride yourself on good customer service, and have a high level of attention to detail, apply today or call the office on 01892 614242.

Apply today with your CV for consideration for this role and a start of a new career.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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