Complaints Administrator

Recruiter
Adecco
Location
England, Surrey, Redhill
Salary
Up to £11.21 per hour
Posted
21 Jun 2019
Closes
19 Jul 2019
Ref
JN -062019-74867
Contact
Katie Dumbrell
Function
Administration
Contract Type
Contract
Hours
Full Time

Our client based in Redhill are looking to recruit a Complaints Administrator on a temporary basis. due to the urgency of this role the ideal candidate will need to hit the ground running.

Duties:

  • Manning an e-mail inbox
  • Raising queries in our system, acknowledging complaints, sending sign posting letters at certain times during a complaint's life span.
  • Liaising with Finance on refunds and credit adjustments to gain clarification on ETA's for Complaint Handlers.
  • Reporting and following up on tasks around the business associated with the resolution of complaints (promised actions). Ultimately some reporting functions around the Complaints team.
  • Learn basics of complaint handling

The ideal candidate will need an analytical background, has previous experience using Vlookups and Pivot tables and a background in administration.

Please apply for more information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Similar jobs

Similar jobs