Our client based in Redhill are looking to recruit a Complaints Administrator on a temporary basis. due to the urgency of this role the ideal candidate will need to hit the ground running.
- Manning an e-mail inbox
- Raising queries in our system, acknowledging complaints, sending sign posting letters at certain times during a complaint's life span.
- Liaising with Finance on refunds and credit adjustments to gain clarification on ETA's for Complaint Handlers.
- Reporting and following up on tasks around the business associated with the resolution of complaints (promised actions). Ultimately some reporting functions around the Complaints team.
- Learn basics of complaint handling
The ideal candidate will need an analytical background, has previous experience using Vlookups and Pivot tables and a background in administration.
Please apply for more information.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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