Credit and Debt Agent

England, South Yorkshire, Rotherham
Up to £9.00 per hour
17 Jun 2019
15 Jul 2019
JN -062019-73999
Joel Hurst
Contract Type
Full Time

Credit and Debt Agent
40 hours per week
£9.00 per hour
Working Hours 8am to 5pm
Assignment length - 3 to 4 months
Training - Provided

Location - Rotherham

A Credit Controller takes an active part in managing and collecting outstanding debt to increase the profitability of the business, remaining committed to treating customers fairly.


* Contacting customers for payment of overdue invoices by phone, email and letter
* Reconciliation of accounts including complex cash allocation
* Providing a reliable and trustworthy customer service whilst taking ownership of customer queries and complaints
* Safely and accurately maintain customer related information and records
* Working with other teams in the business to ensure delays to payments by customers are eliminated
* Meet telephone-based targets and cash collection statistics

Your key competencies will include:

* Previous Credit Control experience would be an advantage
* Good knowledge of accounting procedures
* Previous telephone work is desirable
* Resilient approach
* Ability to influence others
* Objection handling
* Organisation and prioritisation skills
* Proactive and adaptable approach to change
* Literacy and numerical skills
* Knowledge of Microsoft Office, especially Outlook and Excel
* Good level of attention to detail
* Building effective relationships and work well as part of a team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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