Customer Service Advisor

England, Northamptonshire, Kettering
Up to £17064 per annum
10 Jun 2019
08 Jul 2019
JN -052019-69703
Jacky James
Customer Service
Contract Type
Full Time

Are you looking for an opportunity with a leading global brand? Do you have a good degree of computer literacy and effective problem solving skills? If the answer is yes then this is the role for you!

Our client is looking to recruit enthusiastic Customer Service Advisors to join their team. Duties include:

  • Handling incoming calls.
  • Booking engineer service visits.
  • Identifying and ordering spare parts.
  • Assisting with trouble shooting.
  • Providing pre purchase advice.
  • Cross selling warranties.

The successful candidate will be customer focused, have soft selling skills, a structured approach to hitting goals and deadlines, excellent telephone communication skills and the ability to work under pressure. A good degree of computer literacy is a must alongside previous customer services experience.

In return you will receive a competitive basic salary and a great range of benefits including:

  • Bonus scheme
  • Enhanced holiday entitlement
  • Contributory pension scheme
  • Access to a reward website with discounts on retailers, holidays etc
  • Training and development opportunities

Please note that this position includes some evening and weekend working. The company is currently based in Kettering but moving to Corby at the end of the year.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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