Customer Care Advisor

Recruiter
Office Angels
Location
England, Kent, Strood
Salary
£18000 - £22000 per annum + benefits
Posted
17 May 2019
Closes
14 Jun 2019
Ref
LB/CC
Contact
Laura Bull
Function
Customer Service
Contract Type
Permanent
Hours
Full Time

Office Angels are currently seeking an experienced Customer Care Advisor to join a close-knit team in Strood.

You will be required to reply to all enquires, process orders received via emails and telephone, and associated administration. Full training will be provided to the successful candidate however the successful candidate would have previous experience processing orders.

Key Responsibilities (not limited to)

  • Process 15-30 customer orders daily received via email and telephone
  • Answer all customer queries in a timely manner
  • Build a rapport with existing and new customers
  • Liaise with other departments to update customers on order progress
  • Answering inbound calls
  • During extremely busy periods you may be required to assist the Warehouse with labelling

Knowledge, Skills, Experience

  • Similar experience in a Customer Service or Sales Administrator role
  • Strong attention to deal

Benefits include

  • 20 day's annual leave + 8 bank holidays
  • Christmas shut down
  • Free onsite parking
  • Pension contribution
  • Occasional staff team building lunches
  • Christmas party all expenses paid for

Hours of work are 8:30am - 5pm Monday to Thursday with an early finish on a Friday at 4pm.

Interviews and start available commencing Wednesday 22nd May so please don't hesitate to get in touch!

If you would like to be considered for this role, please apply today or call me for a confidential chat on 01634 838430

By registering with Office Angels, you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

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