Technical Customer Service
Are you passionate about electrical engineering or perhaps have a degree in a relevant field or HND? Would you like to work for globally recognised company with an excellent career path? Do you love solving technical issues and can provide a high level of customer service? Read on as we have the perfect job for you!
Technical Customer Service- £20,000-£25,000- Dartford
Monday to Friday 9am-5.30pm
Benefits: Structured training plan, Opportunity to study 1 day a week at college paid for by company, free parking
My client, a globally recognised specialist in manufacturing is seeking a driven candidate with a passion for electrical engineering to join their team. Supported by 11 other Technical specialists across the branch network, you will be supporting new and existing customers with queries relating to machine parts and software.
Duties will include
- Answering customer technical queries via webchat, email and phone
- Responding to all requests within 24 hours and sourcing best resolution for each customer
- Liaising with product specialist to advise customers on best parts or products for their projects
- Highlight additional products to clients which may be beneficial
- Communicating with a high level of professionalism at all times
Skills needed for this role
- Passion for electrical engineering- perhaps you are a graduate who wants to put their degree to use in an office-based role, maybe you have studied a HND or maybe you are the type of person who just loves to know how things work!
- Ability to give excellent customer service via phone and email
- Ambitious and seeking an opportunity to progress within a company
Does this role excite you? Apply now or call Naomi Bunch or Chloe Kingston on 01322 286712 to find out more!
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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