IT Trainer - 12 month FTC
The successful candidate will be part of the Learning and Development team which sits within the wider Human Resources team. Reporting to the firm's IT Systems Training Manager, the job holder will need to manage their own workload, as well as varied and competing demands. The role will focus predominantly on assessing IT training needs, content design and delivery which will include planning and delivering project-related training to support learners through the transition to new technology.
Travel to the firm's UK offices will be required and may be regular.
Areas of work will include:
*In consultation with the IT Systems Training Manager, carry out initial training needs analysis relating to all Microsoft Office applications used within the firm and make detailed recommendations to address skills, training requirements and on-going monitoring of skill levels
*Write and deliver training on the firm's software and devices (such as iPhones and laptops) via a variety of methods, from face to face to Skype or through identified e-learning modules. This will include training for a range of projects involving the firm's software and new IT initiatives
*Dry run training to focus group, providing feedback to the IT Systems Training Manager
*Provide floor walking assistance and support post new software implementation
*Evaluate training modules implemented at regular intervals to ensure they continue to remain fit for purpose
Applicants are required to have experience of creating, developing and running high quality IT training courses, developing a good understanding of how these courses will fit into the overall strategy for the firm. You must be proactive, energetic and enjoy working with individuals with varying levels of systems and IT literacy, as well as engaging with IT and other teams and areas of the business to fully understand requirements and training needs.
Candidates should have:
*Degree or equivalent level professional qualifications, preferably in business, computing or management
*Excellent knowledge of Skype for Business
*Excellent knowledge of Microsoft Windows 10
*Excellent knowledge of Microsoft Office 2016
*Excellent knowledge of working with document management systems
*Strong knowledge of Office 365
*Knowledge of Apple iOS (iPad & iPhone)
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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