Resident Involvement Officer

England, London
£26000 - £28000 per annum
13 Mar 2019
10 Apr 2019
Nicolette Makalula
Customer Service
Contract Type
Full Time
Currently representing a Housing Association who have an exciting opportunity to shape the future of their in their organisation.

Are you an experienced Housing professional looking for your next opportunity

Intro to the Organisation:
Badenoch & Clark Housing team are proud to represent this leading Housing Association with 30,000 homes and are looking for exceptional candidates to take this organisation through their next phase.

About the role:

This role of Resident involvement Officer will sit within the wider Community Investment Team. This is an exciting time to join as they have recently set their agenda and you will be instrumental in growing with a new team

The successful candidate for this opportunity will be able to demonstrate some of the following skills and experience:

* Actively engage and work with a diverse customer base who will represent the customer view in the improvement and development of services across the business promoting Diversity and inclusion
*Support and coordinate a panel of customers whose role is to scrutinise and help improve services
*Regularly meet with and support customers in neighbourhoods and estates to support and encourage participation in involvement projects and initiative
*Deliver and oversee initiatives that engage customers in making a difference in their neighbourhoods and services including Focus groups, door knocks, and mystery shopping
*Ensure customer views and subsequent recommendations from projects and initiatives that feedback to customers
Why you want to work here:
Shout about their achievements recent awards, great benefits, values and culture

Badenoch & Clark

Badenoch & Clark housing & third sector recruitment team are pleased to partner with Organisation for this recruitment project.
We specialise in senior to exec level recruitment across corporate services, asset management & housing development, sales & marketing and care and support roles. With decades recruiting into our sectors we are best placed to provide you with a comprehensive service. We work to ensure suitable candidates have the greatest chance of success in securing their next career move and are proudly proactive about diversity and inclusion. We encourage all applicants to contact us for more detail on an opportunity, particularly if you require assistance or special measures, so we can support you in your application. If this opportunity does not directly interest you but you have experience in this field we would still like to hear from you.
We are initially looking for an up to date CV demonstrating your relevant experience. We will then contact you to discuss the role in full detail and explain the application process.
Please send CVs to or call 02076340484 for more information.
Applications close _18 March_. Applications will be reviewed as they are received so please do not delay.

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

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