German Speaking Technical Support Analyst

England, West Midlands, Birmingham
£25000.00 - £30000.00 per annum
13 Mar 2019
10 Apr 2019
Saira Younis
IT, IT Support
Contract Type
Full Time
German Speaking Technical Support Analyst / Permanent / Birmingham / £25k-£30k per annum
Are you looking for your next career move, a chance to become part of an established and sustained company, or just simply looking for a change, then this is a chance not to be missed!
Spring Technology are currently recruiting on behalf of one of our leading Clients who are seeking a German speaking Technical Support Analyst

Technical Support Analyst / Incident Handler / Trainer
Skills and Experience:
*  Incident Management
* Strong customer services experience
* Helpdesk or Service Desk experience
* Networking experience
* IP Protocols, troubleshooting and configuration
* SQL

Role Responsibilities:
* Provide Technical Support Germany based customers
* Troubleshoot in both English and German (spoken and written)
* Support UK customers in relation to hardware and software issues
* Managing incidents and support issues through to resolution
* Maintain strong relationships with clients
* Maintain strong relationships with the offshore technical teams
* Provide training via webinars and face to face to customers where required
* Might include travelling to Germany (Not Mandatory)

Soft Skills:
*  Self motivated
* Excited by the prospect of working for a growing organisation
* High career aspirations
* Eager to learn new skills

Additional Benefits:
*  Training and certifications
* Flexible working hours
It is essential that you speak fluent German and have the ability to write in German too

If this role sounds of interest and you feel you are suited tot his role , then please send your CV to
All candidates will be spoken to regarding the role prior to submission of CV

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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