Customer Service Advisor

Recruiter
Adecco
Location
England, Hertfordshire, Hatfield
Salary
£24000.00 - £26000.00 per annum
Posted
11 Mar 2019
Closes
08 Apr 2019
Ref
JN -032019-56686
Contact
Georgie Bronti
Function
Customer Service
Contract Type
Permanent
Hours
Full Time

Customer Service Advisor
Hatfield, Hertfordshire
£24,000-£26,000 per annum
Mon - Fri
Permanent, Full time

Job Spec:

  • Provide estimates and quotations that can be processed from new and existing customers
  • Provide guidance/recommendations of product requirements
  • To ensure prompt and accurate processing of Sales Orders
  • Placing orders with suppliers where necessary
  • Arranging and co-ordinating deliveries, producing invoices, accepting credit card payments
  • Update and Maintain CRM database
  • Resolving invoice queries and account hold queries
  • Provide support to Business Development Manager and Internal Account Manager
  • Act as a point of contact: dealing with correspondence, reactive client queries and telephone calls
  • Handling of, and taking responsibility for enquiries (both internally and externally),
  • Providing essential documentation and advice where necessary

Person Spec:

  • Good and workable knowledge of Microsoft Office (Word, Excel & Outlook)
  • Excellent communication skills both written and verbal
  • Good numerical skills and commercial awareness
  • Strong organisation and time management skills
  • Personable, presentable and articulate
  • Positive, proactive, punctual and enthusiastic
  • Ability to work within deadlines and cope under pressure

Please apply today and Georgie will phone you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Similar jobs

Similar jobs