Customer Service Advisor

England, Hertfordshire, Hatfield
£24000.00 - £26000.00 per annum
11 Mar 2019
08 Apr 2019
JN -032019-56686
Georgie Bronti
Customer Service
Contract Type
Full Time

Customer Service Advisor
Hatfield, Hertfordshire
£24,000-£26,000 per annum
Mon - Fri
Permanent, Full time

Job Spec:

  • Provide estimates and quotations that can be processed from new and existing customers
  • Provide guidance/recommendations of product requirements
  • To ensure prompt and accurate processing of Sales Orders
  • Placing orders with suppliers where necessary
  • Arranging and co-ordinating deliveries, producing invoices, accepting credit card payments
  • Update and Maintain CRM database
  • Resolving invoice queries and account hold queries
  • Provide support to Business Development Manager and Internal Account Manager
  • Act as a point of contact: dealing with correspondence, reactive client queries and telephone calls
  • Handling of, and taking responsibility for enquiries (both internally and externally),
  • Providing essential documentation and advice where necessary

Person Spec:

  • Good and workable knowledge of Microsoft Office (Word, Excel & Outlook)
  • Excellent communication skills both written and verbal
  • Good numerical skills and commercial awareness
  • Strong organisation and time management skills
  • Personable, presentable and articulate
  • Positive, proactive, punctual and enthusiastic
  • Ability to work within deadlines and cope under pressure

Please apply today and Georgie will phone you.

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