Financial Inclusion Officer (Housing)

England, Surrey, Croydon
Up to £33015.00 per annum
06 Mar 2019
03 Apr 2019
Robin Turner
Contract Type
Full Time
A fantastic opportunity has emerged for a Financial Inclusion Officer to join one of Badenoch and Clark's most improved Housing Association clients on a six month fixed term contract.

Based in South London, this is a full time role (36 hours per week, Monday to Friday) and the purpose of the role is to provide a proactive financial advice service for residents. You will also be expected to maximise income through offering prompt and consistent debt and benefit advice.

Other key aspects of the role include:

* Establishing and maintaining good working relationships with colleagues and external agencies to find solutions to household budget and debt problems.
* Providing a tailored service to help customers manage their finances and improve their financial capability avoiding legal action and potential eviction.
* Providing advice and assistance to customers, helping them to find solutions to difficulties with claiming benefits, multiple debts and poverty.
* Working with the income team to identify customers who are entitled to claim overpayments or make appeals, attending with customers where needed.
* Responding to legal action and helping customers negotiate with creditors working with debt advisers and local authorities to identify solutions.

Extensive knowledge of a wide range of benefits (including welfare reform) together with excellent knowledge of working an advisory role would be ideal from the client's perspective.

Please note, this is an urgent role so interviews are likely to take place in week commencing 11/3/19, so candidates ideally need to be available on a short notice period (1 month maximum).

Only applicants who feel they meet the above criteria need apply for this role.

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

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