Customer Service/Admin Support - Maldon (6 mth contract)

England, Essex, Maldon
Up to £22000 per annum + Free parking
11 Feb 2019
26 Feb 2019
Steph Russell
Contract Type
Full Time

Our client, located in Maldon are recruiting for Customer Service/Admin Support on a 6 month contract. This position has arisen due to business growth and a current member of the team receiving internal promotion.

Role Summary:
The Assistant Account Coordinator supports the Account Coordinators with a variety of customer and operational transactions in partnership with designated members of the sales team and fielding incoming sales related calls. The Assistant Coordinator will provide administration support on some of the small Customer Accounts, processing orders, tracking delivery status and resolving discrepancies.

Daily duties will include:

* Manage order processing & tracking of customer deliveries on our Smaller Mass Retailer Accounts
* Field incoming sales calls and emails; provide support to Account Coordinators
* Provide operational support with sales
* Assist customers with inquiries regarding client products/promotions/order tracking/timelines

* Participate in product/brand knowledge training to learn about new and existing product lines
* Ensure the highest level of customer service resulting in increased productivity and achieving quarterly incentive goals

Skills required:
* Previous Administration experience
* Experience in a Customer Service environment
* Must have effective verbal and written communication skills
* Microsoft Office Word/Excel/Outlook experience
* Attention to detail is a must
* Proven ability to effectively manage multiple projects amid changing priorities in a fast-paced environment while consistently delivering superior results within given deadlines
* Exceptional organisation and time management skills

Why Join
* This is a fantastic opportunity within a rapidly expanding business, which is on track for phenomenal growth
* The opportunity to help grow something from a relatively small base within a highly buoyant marketplace
* Excellent promotional opportunities as the business grows
* Outstanding culture, which is fun, dynamic and constantly evolving

You must be available for an immediate interview and no notice period is ideal but not essential.

Hours 9am - 5.30pm

Salary £22,000

Free parking

Please apply online now or contact the branch for further information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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