Assistant Manager Adecco have an exciting opportunity for an Assistant Manager in Stevenage to join a successfulindustrial distributor, who value their staff and offer great benefits such as pension, life assurance, 25 days holiday plus statutory bank holidays. Salary: NegotiableLocation: StevenageHours: Monday - FridayDuration: Permanent Job Description:As an Assistant Manager you will work with relevant colleagues and customers to produce actionable service plans that the customer regards as "market leading". You will also provide management with required reports, information and feedback to contribute to the effective strategic planning, budgeting and performance management of the business in agreed formats and within agreed timeframes Duties:· Manage the internal sales office daily, driving account management activities with branch colleagues, whilst having their own basket of accounts to manage.· Personally, provide account management for nominated accounts and share current customer trading information with relevant colleagues.· Support the Business Manager to implement the strategic and tactical business plan for the branch and convert this into profitable day-to-day business performance.· Champion and drive forward sales and customer service initiatives within the branch team.· Monitor and take appropriate action to ensure that the branch achieves its daily sales/profitability targets and all agreed service levels.· Manage the Customer Order trackers on a daily basis, regularly reviewing and taking relevant action.· Contribute to the effective operation of the business through active collaboration in activities required as a senior member of the local branch management team and the recognised deputy to the Business Manager.· Ensure that the Operational Checklist (Daily/Weekly/Monthly) is reviewed as required and all actions are followed up.· Co-ordinate cycle counting activities and personally review/check after it has been completed by branch colleagues, including stock adjustments, in line with process and audit requirements, flagging up any discrepancies without delay.· Complete invoice review and authorisation on a daily basis in the absence of the Business Manager.· Ensure compliance with administrative processes and procedures in line with company requirements and act as cover when the administrator is absent.· Support the Business Manage in co-ordinating daily driver activity, taking account of priority deliveries and key customer requirements. · Continually review branch operating systems, procedures and practices and implement any changes to improve operational effectiveness and efficiency, and to reduce costs.· Support the Business Manager in achieving business goals by training, coaching and appraising branch colleagues to deliver enhanced performance and build their capabilities. · Assist the Branch Manager in people related issues, including attendance, performance and conduct so that their operational performance delivers budget targets, agreed KPI's and is in line with company standards. Ideal candidates: · High levels of product, electrical industry and local customer and competitor base knowledge· High levels of commercial acumen· Strong sales and negotiation skills, including telesales and account management· Sound knowledge of branch processes and procedures across all branch functions· Demonstrated passion for providing first class customer service· Stand in for Business Manager in times of absence
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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