Customer Advisor Oxford

Recruiter
Adecco
Location
England, Oxfordshire, Oxford
Salary
£17000.00 - £20000.00 per annum
Posted
11 Feb 2019
Closes
11 Mar 2019
Ref
JN -022019-50297
Contact
Joel Hurst
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
Customer Service Adviser

Location: Oxford

Duration: Permanent

Salary: £17 - 20,000 pa

Working hours: Monday - Friday (35 hours per week) occasional Saturday required - paid back in lieu

Our client has an exciting opportunity for a Customer Advisor to work at their branch in Oxford.

Our client continues to enjoy success and growth, and is passionate about customer service. The successful candidate will meet our colleagues who are genuinely sincere about providing a personal and professional service to all of our customers. Our client offers the opportunity to grow and reach their full potential

Duties:

§ Understands the importance of delivering excellent customer service

§ Understands the need to provide a consistently positive and professional service

§ Provide guidance and exceptional customer service to help every customer whether face to face, through our digital app, over the phone or by email

§ Communicate in a logical and uncomplicated way

§ Appreciates and is sensitive to customers' diversity

§ Demonstrates tact and diplomacy

§ Keen and able to learn about our products and services, guiding customers through our digital transformation

§ Being a key point of customer contact for all cash related queries and enquiries

It would be great to see candidates with:

§ Excellent customer service skills

§ Passionate and enthusiastic about providing a high level of service

§ Excellent attention to detail

§ Prioritise and manage own work load

§ Good team player

§ Flexible approach to the working day

Adecco is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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