Office Based Telesales Representative

Office Angels
Scotland, Edinburgh
£18000 - £26000 per annum + Depending on experience
25 Jun 2018
23 Jul 2018
Edinburgh Office
Customer Service
Contract Type
Full Time

Office Angels are currently recruiting on behalf of our client for an office based Telesales Representative. This is a Full-Time role located in Edinburgh. Office hours are Monday - Friday, 8:30am-5pm. Salary £18,000 - £26,000 per annum depending on experience.


Job Description:

The successful candidate must be able to pass a credit check will be responsible for all outbound telesales activity to support the field based sales team. Additionally update and maintain the integrity of the prospect and customer database, provide the highest levels of professionalism and communication to customers and sales staff alike. Possess excellent administrative, communication and organisational skills, with the ability to work accurately, methodically and paying particular attention to detail.

General Responsibilities & Duties:

  • Awareness, understanding and contribution in achieving the business area's objectives
  • Achieve personal objectives in terms of dials, contacts and appointments set by Line Manager
  • Maintain and improve the overall accuracy and integrity of the database
  • Grow and update the database through the identification of quality new prospects
  • Launch and follow up email campaigns in a systematic and methodical way
  • Liaise with field base sales staff on a regular basis and update their online diaries
  • Data entry, ensuring a high level of accuracy is maintained
  • Ensure all tasks are completed and delivered in line with agreed deadlines and service standards
  • Participate in meetings
  • Attend training courses that are identified to assist in personal and role development
  • Provide regular MI on calling and database activity

Experience, Skills, Attributes Required:

  • Previous experience in a professional telesales environment
  • Awareness and understanding of all prevailing regulatory and compliance requirements
  • Strong attention to detail
  • Ability to work within a team and on own initiative
  • Ability to communicate clearly and concisely on all levels
  • Computer literate with a working knowledge of MS Office applications

Whilst we'd love to get back to every applicant personally, it isn't always possible and sadly we cannot provide individual feedback. If you are interested in this role and wish to be considered please click apply! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. **If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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