Customer Account Manager

Scotland, Glasgow
£16000 - £20000 per annum + Bonus, Pension
13 Apr 2018
11 May 2018
Kerry Colville
Customer Service
Contract Type
Full Time
Adecco are currently recruiting Customer Account Managers on behalf of an award winning financial services company based in Glasgow City Centre.

The client is known for investing in people, creating a positive work environment and promoting incentives to keep their employees motivated and happy at work.
This is an exciting time to join the organisation as they are currently going through a period of growth which will create opportunities to progress within other areas of the business.

Salary: £16,000 rising to £20,000 plus incentives
Shifts between 8am - 8pm, Monday to Friday & two Saturdays per month

The main role and responsibilities include:

*Ensuring each customer receives the best possible experience whilst delivering effective solutions to the challenges our customers face;
*Interacting with customers in an empathetic and professional manner;
*Meeting compliance and regulatory standards at all times;
*Working towards and achieving monthly set targets

Reporting to the Collections Manager, the successful candidate should be experienced in:

*Delivering a high standard of customer service;
*Maintaining excellent written and verbal communication skills;
*Building a rapport with a variety of different customers;
*Handling challenging situations effectively.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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