Customer service banking

Recruiter
Location
England, London, City of London
Salary
£23000 - £27000 per annum
Posted
29 Sep 2017
Closes
27 Oct 2017
Ref
JT13746546
Contact
Jade Trembath
Function
Financial
Contract Type
Permanent
Hours
Full Time
Are you looking to get into customer service and deal with all client/customer queries? are you looking to work within the heart of London? then look no further...

I am currently recruiting for a Customer service specialist within the financial sector dealing within savings.

You will be the first point of contact responsible for all savings customer contacts.

Key Competencies


*A genuine passion for delivering outstanding customer service
*Have the ability to listen and to understand what the query is by asking the right questions, then resolving them for the customer
*Ability to treat each customer as an individual because the way you communicate with our customers directly affects how they think and feel about us, so confidence, pro-activeness and being comfortable in making decisions is key in this role
*Experience of working within a savings team in an operational environment at a small bank or building society
*Knowledge of savings regulations and legislation which directly impact savings administration activities, e.g. Anti-Money Laundering, Know Your Customer, Financial Services Compensation Scheme etc.
*Excellent communication skills - written and oral
*Have good PC skills. These are essential as you'll need to navigate around different systems quickly and efficiently whilst speaking to our customers.
*Be a great team player

We are an equal opportunities recruitment agency, if you do not hear from us within 7 working days you were unsuccessful and thank you.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.