Senior Engineer - VMware

England, Hertfordshire, Hatfield
11 Feb 2019
11 Mar 2019
Alex Ellis
IT, IT Support
Contract Type
Full Time

Senior Engineer - VMware

This role ensures the VMware estate is secure, stable and maintained to the highest level through successful planned changes, fault investigation/resolution and BAU system administration.

  • Participate in providing 2nd/3rd line expert support of the VMware estate as well as Linux and/or Windows servers within the Customer Centric Operations department.
  • Ensure that the VMware estate achieves the agreed availability target, ensure that adequate expert support is available 24 x 7 x 365
  • Fault management. React to and investigate all VMware faults and resolve all incidents within the agreed SLA times.
  • Support centralised tools such as backup, patch management, jump boxes and monitoring systems
  • Participate in 24x7 operational support to the TOC by means of a callout rota meeting the requirements of the Business
  • Participate in overnight changes for Projects, Proactive and Reactive support purposes
  • Excellent system administration skills with VMware products such as;
    • vSphere
    • ESXi
    • vCenter
    • vSAN
  • Experience with management tools for both managing and using these tools for integration and support.
    • VROPS
    • VRealize
    • Vcloud director

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