Senior Engineer - VMware

Recruiter
Pontoon
Location
England, Hertfordshire, Hatfield
Salary
Negotiable
Posted
11 Feb 2019
Closes
11 Mar 2019
Ref
19066076
Contact
Alex Ellis
Sector
IT, IT Support
Function
IT
Contract Type
Contract
Hours
Full Time

Senior Engineer - VMware

This role ensures the VMware estate is secure, stable and maintained to the highest level through successful planned changes, fault investigation/resolution and BAU system administration.

  • Participate in providing 2nd/3rd line expert support of the VMware estate as well as Linux and/or Windows servers within the Customer Centric Operations department.
  • Ensure that the VMware estate achieves the agreed availability target, ensure that adequate expert support is available 24 x 7 x 365
  • Fault management. React to and investigate all VMware faults and resolve all incidents within the agreed SLA times.
  • Support centralised tools such as backup, patch management, jump boxes and monitoring systems
  • Participate in 24x7 operational support to the TOC by means of a callout rota meeting the requirements of the Business
  • Participate in overnight changes for Projects, Proactive and Reactive support purposes
  • Excellent system administration skills with VMware products such as;
    • vSphere
    • ESXi
    • vCenter
    • vSAN
  • Experience with management tools for both managing and using these tools for integration and support.
    • VROPS
    • VRealize
    • Vcloud director

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