Customer Service Executive- German speaking

Recruiter
Office Angels
Location
England, Lancashire, Blackburn
Salary
£22000 - £25000 per annum
Posted
08 Feb 2019
Closes
08 Mar 2019
Ref
p2567487
Contact
Office Angels
Function
Customer Service
Contract Type
Permanent
Hours
Full Time

My client based in Blackburn is looking for a German speaking customer service representative to join their expanding team. This company are market leaders in endurance sports nutrition and official suppliers for some of the best athletes.

Duties will include:

  • Responding to customer queries on social media platforms, email and phone.
  • Replying to customer disputes
  • Working closely with other departments
  • Liaising daily with the warehouse team to ensure order issues are resolved
  • Giving feedback to your manager on customer trends and reoccurring issues to drive improvements
  • Proactively manage and engage with the social media community in the UK and other countries
  • Managing all translation

The ideal candidate:

  • Fluent in English, German and or Dutch (written and spoken)
  • Excellent communication skills
  • University degree desirable
  • An interest in the sports industry
  • Excellent IT skills

Monday- Friday (8am-4:30 or 11:30am-8pm) Occasional weekends

£22k-£25k

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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