Customer Service Executive- German speaking
My client based in Blackburn is looking for a German speaking customer service representative to join their expanding team. This company are market leaders in endurance sports nutrition and official suppliers for some of the best athletes.
Duties will include:
- Responding to customer queries on social media platforms, email and phone.
- Replying to customer disputes
- Working closely with other departments
- Liaising daily with the warehouse team to ensure order issues are resolved
- Giving feedback to your manager on customer trends and reoccurring issues to drive improvements
- Proactively manage and engage with the social media community in the UK and other countries
- Managing all translation
The ideal candidate:
- Fluent in English, German and or Dutch (written and spoken)
- Excellent communication skills
- University degree desirable
- An interest in the sports industry
- Excellent IT skills
Monday- Friday (8am-4:30 or 11:30am-8pm) Occasional weekends
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy
Apply for Customer Service Executive- German speaking
Already uploaded your CV? Sign in to apply instantly
* This is information that gets special protection under our privacy laws. It is information about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, genetic or biometric details, sex life and details of any criminal convictions or similar you may be subject to.
♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.